Emergencies

We are excited to announce that we are starting to allow clients in the building on June 1st. We are aware the pandemic is not over and have developed a plan to keep exposure at a minimum while letting you accompany your pet(s) for examinations. We will continue to offer scheduled curbside appointments for those who prefer this option. All tech appointment (nail trims, anal gland, and booster vaccines) will remain curbside. Medication and prescription food pick-ups will continue to be curbside.

For your safety and the safety of our staff there are mandatory requirements for in-person appointments:

• A mask that covers your mouth and nose must be worn at all times while in the building, even if you are vaccinated. A six-foot distance will be obtained.
• Only one person will be allowed to enter with their pet(s).

At the time of scheduling your appointment, our receptionist will ask if you prefer an in-person or curbside appointment. When you arrive for your pet's appointment, you will still need to call to inform us of your arrival. Please remain in your car. A technician will then meet you at the front door and bring you into the office as soon as the room is ready. There will be no use of the waiting room.

Our plan for reopening is based off what seems appropriate to our building and staff size. We, as always, want to keep everyone safe and have the right to refuse anyone who does not wish to comply with our regulations. We will update you if there are any changes to this policy.

Thank you for all the support you have shown us.

Our current services:

• Wellness Appointments
• Emergencies
• Sick Visits
• New Client Appointments
• Daycare

If you have questions or need further assistance, contact our hospital at 215.249.9800.