Appointments & Questions

215.249.9800

New Clients Welcome!

Hospital Policies

We have formulated our hospital policies to allow us to serve all of our patients in an efficient, timely, and organized manner. Each policy is important to us either because it allows us to deliver excellent service to our clients, or because it allows us to ensure that our pet patients feel comfortable and safe.

 

Appointment Policy

In order to serve as many patients as possible at times which are convenient for each patron, we operate with a scheduled appointment model.

Please call in advance to schedule an appointment with our courteous and professional front office staff. The further in advance you schedule, the more likely that your prefered time slot will be open. Of course, we will always do our best to accommodate you to the best of our abilities.

If your pet has a medical emergency during our open office hours, please try and call us on the way to the clinic as soon as you can. This will give a chance to move our schedule around, and assist you as soon as you arrive. If your pet needs urgent care after our normal business hours, please refer to the emergency location nearest you:

Bucks County VETS
978 Easton Rd., Warrington, PA 18976
215-918-2200

Quakertown Veterinary Clinic
2250 Old Bethlehem Pike, Quakertown, PA 18951
215-536-6245

 

Patient Arrival Policy

We ask that all pet patients are restrained while awaiting their appointments. This can mean either that they are leashed or crated. No matter how well trained a dog or cat may be, we firmly believe this policy is in the best interest of all parties involved for safety reasons.

If you suspect your pet has possibly contracted a contagious disease, such as kennel cough, please try and let us know so we can make special accommodations and prevent the spread of disease.